Get support from the community.
The Help section is a dedicated forum for troubleshooting and resolving issues with your World Mobile phone plan and fixed wireless. Whether you’re dealing with account access, billing concerns, or connectivity issues, this category connects you with other users who can provide actionable solutions and guidance.
What Kind of Topics Belong Here?
This category focuses on practical problem-solving and support for World Mobile services. Topics could include:
- Account Access Issues: Help with logging in, passwords, or updating account details.
- Billing and Payments: Resolving questions about payments, unexpected charges, and billing concerns.
- Plan and Feature Troubleshooting: Getting assistance with plan upgrades and resolving issues with features.
- Connectivity Problems: Tips and solutions for addressing network coverage gaps or slow speeds.
- Broadband Setup and Support: Help with installation, troubleshooting hardware issues, and optimizing performance.
- Device Compatibility: Ensuring your phone or device works seamlessly with World Mobile’s services.
← Click to access the help section
Official World Mobile Support
For official assistance, please check out the following resources:
- Help: Helping Put You In Control | World Mobile
- Support Desk: https://worldmobile.zohodesk.com/portal/en/newticket
- Phone: (888) 742-8409
Whether you’re looking for community advice or direct support, World Mobile has you covered. Don’t hesitate to reach out and get the help you need!
World Mobile Guides
Premier Staking Benefits
- How to Access DragonPass with World Mobile Premier Staking
- How to Get a Spotify Subscription on World Mobile with Premier Staking
- Guide: What is World Mobile Premier Staking?
Android Device Guides
- Guide: How to Find Your IMEI on Android
- Guide: Where Can I Find the ICCID Number of My World Mobile eSIM on Android?
- Guide: How to Check if Your Android Device is Unlocked
- Guide: How to Install the World Mobile eSIM on Your Android Device
- Guide: How to Check Your World Mobile Data Usage on an Android Device
iPhone Device Guides
- Guide: How to Find Your IMEI on iPhone
- Guide: How to Find the ICCID Number of Your eSIM on iPhone
- Guide: How to Check if Your iPhone Supports eSIM
- Guide: How to Check Your World Mobile Data Usage on an iPhone
- Guide: How to Check if Your iPhone is Unlocked
- Guide: How to Install the World Mobile eSIM on Your iPhone
General Mobile Guides
- Guide: How to Port Your Number to a World Mobile Phone Plan
- Guide: How to Sign Up for a World Mobile Phone Plan (USA)
Home Internet Guides
Guides In Progress
Account & Billing
- How to manage or cancel your World Mobile plan
- How to change your payment method or billing address
- How to view/download your bill or transaction history
- What to do if your payment fails
Activation & Setup
- How to activate your World Mobile eSIM
- Troubleshooting activation issues
Device Troubleshooting
- What to do if your data isn’t working
- Troubleshooting no signal or service
- How to update APN settings
International Use
- How does World Mobile work while traveling internationally?
- How to enable international roaming
- International rates and data limits
Referrals
- How to use or share your referral code
- How to track referral rewards
App & Portal
- How to use the World Mobile app
- How to reset your account password or recover access
- How to update your profile or contact info
Coverage & Network
- How to check World Mobile coverage in your area
- What network does World Mobile use?