The launch of the Hex Guardian program is very exciting and I’m eager to see what it will bring to World Mobile in 2025 - but it also comes with many questions. I’ve organized my thoughts and concerns to spark a discussion with future Hex Guardians & operators.
Infrastructure Deployment
Being successful as a Hex Guardian will heavily depend on our ability to deploy infrastructure effectively. Here are my main concerns:
- With multiple US cities being targeted simultaneously (all much larger than Reno!), how will hardware availability be managed?
- If device stock is limited, what’s the distribution strategy? Personally, I believe it would be better to have one hex at 90% coverage than 10 hexes at 2% - coverage over hex quantity
- How do we align our marketing and customer acquisition with hardware availability? We’ll need solid data from World Mobile to plan effectively
- How does equipment coverage (like Titan’s 12km radius) align with hex boundaries? This seems important for efficient infrastructure planning
- What’s the strategy for managing coverage overlap between neighboring hexes? Will there be coordination mechanisms between adjacent Hex Guardians?
Hex Valuation & Investment
The investment & opportunity aspect keeps me up at night - in a good way! But there are some key questions:
- I heard exciting revenue potential on the call, but how do we balance that against initial investment? How do we evaluate if 5K WMTx or 200K WMTx is worth it for a specific hex? It would be difficult to justify investing a house worth on pure opportunity if it leads to no or little activity down the line.
- What data will we have access to for evaluating different hexes? (population density, income levels, existing infrastructure, etc.)
- Beyond the NFT purchase, what other capital should we be prepared to invest?
- What are the legal responsibilities of a Hex Guardian?
Revenue Model & Pricing Control
This is where it gets interesting for business planning:
- How much control will we have over subscription pricing?
- Will we be able to run our own promotions and marketing campaigns to incentivize subscriber acquisition?
- How will the revenue be split between all stakeholders (WM, Guardians, operators, stakers)?
- How can we ensure we’re competitive in local markets while maintaining profitability and alignment with other national hexes?
Customer Support & Service Management
WM coverage and speed might be really good in one location but not in another. As someone who might be managing a hex, I’m particularly curious about:
- Where does World Mobile’s support end and the Guardian’s begin?
- What happens when key infrastructure fails? What tools will we have to manage customer satisfaction?
- How will we handle customer communications during network expansion or maintenance?
Remote Hex Management
As someone considering managing a hex from abroad, I have several practical concerns:
- What local presence is required for successful remote management?
- What operational aspects absolutely require boots on the ground versus what can be managed remotely?
What are your thoughts? Are you considering becoming a Hex Guardian? What other questions should we be asking?