Keeping your existing phone number when switching to World Mobile is a straightforward process, but it requires careful attention to detail. This guide walks you through everything you need to know to ensure a smooth transfer.
Step 1: Gather Required Information
Before starting, you need to collect the following details from your current carrier:
- Account number – Usually found on your billing statement or online account portal.
- Number Transfer PIN (port-out PIN) – A special code issued by your carrier upon request. This is different from your account login PIN.
- Full name of the account holder – Enter the name exactly as it appears on your account. This is case-sensitive and must match perfectly.
- Billing address – Ensure the address on file with your current carrier matches what you provide to World Mobile.
Important: For privacy and security reasons, World Mobile cannot retrieve this information for you. You must contact your current carrier directly.
Step 2: Key Considerations Before You Start
- Do not cancel your current service yet – Your number must remain active until the transfer is completed. Canceling early may result in losing your number.
- Beware of number porting scams – Only interact with official websites, apps, and customer support when obtaining your transfer information.
- Check for any carrier-specific fees or restrictions – Some providers may charge a fee or have special conditions for transferring your number. Contact your carrier to confirm.
Step 3: Initiate the Porting Process
Once you have gathered the required details, follow these steps:
- Submit the port request – Start the process through the World Mobile app or website.
- Enter your account details – Provide your account number, transfer PIN, account holder name, and billing address exactly as they appear with your current carrier.
- Wait for the transfer to process – The porting timeline can range from a few hours to a few days, depending on your current carrier. You will receive a notification when it is complete.
- Test your service – Once confirmed, make a call, send a text, and use data to verify everything is working properly.
Step 4: Carrier-Specific Porting Guides
Each carrier has its own process for transferring numbers. Below are links to guides from major providers:
- Verizon Number Porting Guide
- AT&T Number Porting Guide
- T-Mobile Number Porting Guide
- Boost Mobile Number Porting Guide
- Google Fi Number Porting Guide
- Cricket Wireless Number Porting Guide
- Visible by Verizon Number Porting Guide
- US Mobile Number Porting Guide
For Mint Mobile, Metro by T-Mobile, Consumer Cellular, and UScellular, you will need to contact them directly to request a port-out PIN and initiate the process.
Step 5: Troubleshooting and Support
If you experience delays or issues during the transfer:
- Double-check your account information – Even small errors in the account number, PIN, or billing address can cause failures.
- Contact your current carrier – They may require additional verification or have pending account restrictions preventing the transfer.
- Reach out to World Mobile support – If everything seems correct but the port is not going through, World Mobile can provide assistance.
Porting your number to World Mobile allows you to keep your contacts while moving to a privacy-first mobile network. By following these steps and ensuring your details are accurate, you can complete the transfer smoothly and start enjoying the benefits of World Mobile without disruption.