When you contact World Mobile support for assistance with your eSIM, you may be asked to provide your ICCID number.
The ICCID (Integrated Circuit Card Identifier) is a unique serial number assigned to your eSIM. It is 20 digits long and always starts with 89, followed by a series of numbers. The last digit is an extra checksum used for verification. When providing your ICCID to World Mobile support, only include the first 19 digits.
Find the ICCID in iPhone Settings
The quickest way to locate your eSIM’s ICCID is through your iPhone’s Settings app.
Steps to find your eSIM ICCID
- Open Settings on your iPhone.
- Tap General.
- Select About.
- Scroll down to the ICCID section under eSIM.
If your device has multiple eSIMs, make sure to use the ICCID associated with your World Mobile plan.
FAQ
Why do I need my ICCID number?
Your ICCID might be required for:
- Transferring your eSIM to a new device
- Troubleshooting issues with World Mobile support
Why don’t I see an ICCID for my eSIM?
If your ICCID is missing:
- Your eSIM may not be activated yet.
My ICCID is 20 digits long. What should I do?
If your ICCID appears as 20 digits, the last digit is a checksum. When contacting World Mobile support, provide only the first 19 digits.
By following these steps, you will be able to locate your World Mobile eSIM’s ICCID number quickly and easily whenever you need it.